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Solutions for Enterprise-Level Telehealth
whiskerDocs Services
whiskerDocs®, the leading provider of 24/7 pet telehealth services, has been providing services to pet parents with emergency, wellness, and behavioral questions via direct memberships and business-to-business partnerships since 2014
Fast
Response
Toll-free phone & live chat (including mobile) answered in <45 seconds
Licensed Veterinary
Service to be provided by licensed veterinary technicians, withescalation to DVMs
Follow up
Calls
Follow up calls within 72 hours (average) of each interaction
whiskerBot ® Technology
Options can be explored collaboratively:
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Conduct the upfront ER rule-out
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Gather the basic intake questions
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Supporting language translation (French and Spanish) by late 2022
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Transitions to a human-powered chat or phone call
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